Unique Check-In Workflows with
Visitor Management System
December 2023
1. Visit Acknowledgment
A new feature has been added that requires the host’s acknowledgement of the visit before allowing a visitor to check out.
Figure 1.1 This page shows the enhanced Visitor Settings page with the new ‘Require Visit Acknowledgement’ settings added.
 
Figure 1.2 Visitor Details Page (Web Portal & App)
 
The figure shows the visitor details page for the staff/host account when the visit acknowledgement feature is enabled. The host is now required to mark their guest ‘visited’ or ‘no-show’ depending on the guest's arrival.
Figure 1.3 Host Notification
 
The figure shows the list of new notifications that are added along with this feature to remind the host to acknowledge the visit.

The figure below shows the enhanced visitor dashboard with ‘No-show’ added.
Figure 1.4 Dashboard (Web Portal)
 
Figure 1.5 Dashboard ( iVizit)
 
Figure 1.6 Visit Status Pop-up
 
This interface shows a pop-up when the check-out button is clicked and the acknowledgement setting is enabled. The mandatory response can be disabled or enabled.
Figure 1.7 Visitor Details
 
This interface shows the visitor details page with the acknowledgement status - ‘Visited’. The ‘Visited’ indication should be displayed when the host has marked the visitor as ‘Visited’. ‘No-show’ should be displayed when the host has marked the visitor as No-show.
Figure 1.8 Visitor Details - Checked out with Remark
 
This interface shows the visitor details page for visitors who checked out with a remark.
2. Force Checkout Remark
The comment for force checkout is relocated under the ‘Checked-out Remark' field for easier reference.
Figure 2.1 Visitor Details
3. Display Photo on Visit Ticket
We also added a new feature to display the visitor photo on the visit ticket. Admins can now enable or disable this feature on the visit rules page.
Figure 3.1 Visit Rules Settings Page
 
Figure 3.2 Visit Ticket
 
Previous Issue: August 2023
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.
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